Choose the right aircon service

choose aircon service company checklist singapore

The 6 most important criteria to look for in an aircon service company

Wondering how to find a good aircon service company in Singapore? If your aircon has broken down, it is often a good idea to get experts who are experienced in repairing and servicing air conditioners. When choosing an honest and reliable aircon repair specialist, these are the 6 most important things you need to take note of:

1. Cost of Services

The first thing you should do is to compare the prices they charge against other reputable companies. If the prices are too low or too high, they may indicate some dishonesty. Check reviews for any hidden services that some companies may push on you. For example, dishonest companies may claim that some other part of your aircon is faulty when it isn’t, and they can ‘repair’ it for a fee. To know more about your aircon system so you won’t be in the dark about what the repairman is doing, have a look at our other articles.

2. Experience and Certification

Given the competitiveness of the aircon service industry, it is difficult to survive for long. Thus experience speaks for itself. Choose a company that has comparably good reviews for a substantial period of time. Additionally, check that the company is certified and licensed to do the job. Companies that take time to do proper registration and certification show commitment and reliability.

3. Insurance Cover

Unfortunately, accidents can occur during repairs. Choose firms with insurance cover as this safeguards you and your property against damages or accidents that could possibly occur. This is a precaution that people often don’t think about till an accident occurs. It is definitely easier to work with a company that has the liabilities laid out in black and white.

4. Manufacturer Specialists

It is important to find out whether the aircon specialist you want to hire is skilled in repairing units similar to yours. It would be risky to hire someone that does not have the skill and experience of working on your cooling system. We have a comprehensive list of companies in Singapore where you can check their websites if they specialise in the relevant aircon brands and systems.

5. Emergency Services

If you intend to sign a contract with a servicing company, find out more about services provided during emergency situations. It is definitely more convenient and useful to engage a company that offers services even late at night. However, be wary of companies that promise emergency services but do not respond quickly due to incompetency or a backlog of work. You should just engage another company to service your aircon right away. There will often be someone else that can do as good a job immediately.

6. Customer Service

Find out how past customers have been treated in the reviews. Do they make sure their customers are satisfied? If an aircon specialist or company values its customers and provides good service after the repair job, it is a very strong sign of reliability and dedication to their work. Thus this is one of the biggest factors in identifying a good company.

With the huge number of companies in Singapore who can help you with repairs, it is hard to tell apart the good reliable ones from the others. After all, they are service providers and cannot guarantee the quality and consistency of results for all customers. However, we enable you to compare companies and their reviews at a glance, so you can make a quicker and more informed decision on the right aircon service to engage.

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