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TWO THUMBS UP experience with Air con Citi!!Contacted Eva on 11/5/2016 to enquiry about different brands and promo for air condition for system 3.
Despite being unknowledgable and keep buging Eva with lots of funny questions about the air con/Cost/promo/specs for at least 3 nights. I Must SAY, Eva, is one of the most patient sales person ever. She is very service oriented to the point that although its already after office hours late in the night, once fb msg her, she will prompty and patiently attends to all your enquiry.
Most salesperson in the industry may just push you to any package which is more rewarding for them and tries to convince you that you are getting the best package out of it. Eva was totally different, she did not hard sell me on any options instead she gave me all the reliable information on NEA website which gives you a total transparent information on which system and the average cost of each system based on the hours used per year. Giving me the options to have a full view of all the brands, Mitsubishi, Daikin, Fujitsu, etc to sort out the most valuble brand according to my needs.
Adding to that, I went around googling on the other aircon providers and compare the price offered by the other companies, surpirsing Aircon Citi price is really valuble and competitive comparing to the others, in terms of the cost VS the lead time. For the same price or even higher, most lead time will either be 2 or 3 weeks later but Eva manage to arrange 4 days after i placed my order.
Following there comes the site survey, Normally when the service comes very good before the deal closed, but during site survey or installation you may notice some short fall in standards. To my surpirse, the techinican whom came for the site survey was On Time, ON THE DOT. 7pm. He makes his checks and explain detaillly on where it should be placed and what sort of tools to be used, during installation how is the process like and the safety WITHOUT trying upsell me to upgrade the package or any hiddedditional cost.
The team of 3 came down for the installation with really outstanding works on time, they really take good care of your premises by putting up plastic covers to prevent the dust from contacting with your items. Good workmanship and they manage to finish up on time as planned. End of the day, I paid for everything Nett with the price which i agree to paid with no additonal cost and now i am enjoying the cooling aircon with great workmanship and awesome service from EVA and her team. You guys are awesome! Highly recommend anyone out there who is trying to escape of the heat, this is the team you should contact!
Replaced our Starmex for Fujitsu Sys3 with Aircon Citi. Eva also very patience when taking our order. Try best to explain to us our question (we got many queries, some she never encounter before).Installation ppl, sibeh punctual ! Good. Fast hand fast leg also. lay plastic sheet on flooring, also help clean up after installation.
Excellent service, Excellent workmanship! No hidden costs. Loving my new Mitsubishi Starmex inverter System 3, installed on 15th February 2016. Being a perfectionist, I'm impressed and i have no complaints! Fast, Neat & Professional. Highly recommended Aircon Citi to everyone
Technician came on time. Excellent workmanship. Highly recommended due to no hidden cost. Excellent customer service who actually followed up with me to check if everything is ok. Good job aircon citi.
Excellent workmanship and prompt replies, thanks to the team
Very impress for their aircon servicing. Firstly, punctuation. Secondly, clean very thorough. Thirdly, knowledge sharing and advise. Lastly, friendly. Will continue with their services in future.
The service technician came on time which is a definite plus for me when companies promise to deliver. Price quoted over phone is as charged with no hidden costs. Provided warranty after general servicing. One of the cheapest in the market. Efficient service! Thumbs up! Would definitely recommend.
Excellent service from the very start when we ask for quotation..Always ready to answer my question even after their office hour.. Highly recomended!! Thank you Aircon Citi!!
Just got my aircon installed with them. Excellent workmanship & efficient service! Price as quoted with no hidden price! Regardless of the pack schedule, they still able to finish the work within the time limit. Will definitely recommend u to my friends and family. Thanks!
Top recommended!!! Fast, Helpfull and Efficient…